Centralized Scheduling Representative Job at Ohio ENT & Allergy Physicians, Columbus, OH

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  • Ohio ENT & Allergy Physicians
  • Columbus, OH

Job Description


Description:

We are looking for an enthusiastic and professional Centralized Scheduling Representative to join our growing team. As a Centralized Scheduling Representative , you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. You will be responsible for handling phone calls, processing consults, scheduling appointments, registering and scheduling patients.

Essential Functions:

• Greet patients over the phone in a professional and friendly manner.

• Register new patients and update established patient demographics.

• Schedule patient appointments for consultations, medical procedures and follow-up visits.

• Accurately enter all insurance information

• Process incoming consultation requests and return statuses to the requesting physician office

• Indexing of consultation requests and external office records

• Initiate the process of obtaining an HMO authorizations

• Handle patient concerns and complaints in a professional and courteous manner

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Centralized Scheduling Representative position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.

Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life


PM20

Requirements:

• Qualified Applicant should have at least 1 year experience in customer service environment, medical office preferable.

• Excellent oral and written communication skills required.

• Knowledge of GE-Athena practice management software beneficial but not required.

• Ability to operate a computer (Microsoft Office ) and basic office equipment required.

• Must be well organized and detail-oriented.

Work hours: Full Time | Monday-Friday | 8:00am – 5:00pm with occasional overtime

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Job Tags

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