Collegetown Store Manager Job at Green Star Cooperative Market Inc, Ithaca, NY

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  • Green Star Cooperative Market Inc
  • Ithaca, NY

Job Description


Description:

GreenStar offer generous time off benefits & flexible and affordable health care options!

Purpose: Supervisor position responsible for ensuring smooth daily store operations and a well-maintained store appearance. Responsible for supervising staff at satellite store, and ordering all product for the store to achieve sales/profitability, labor efficiency, inventory and margin objectives and other standards established by the General Manager. Supervisory position responsible for providing leadership and vision to help achieve organizational goals.

Commitment: GreenStar Co-op is committed to being an inclusive organization free from discrimination. We seek out and welcome people from diverse communities to participate in a community-owned cooperative business structure

Status: Level VI (salaried), Store Manager, Report to: General Manager

RESPONSIBILITIES:

GENERAL MANAGERIAL

  • Monitor adherence to budget. Submit to GM for approval for anticipated overages.
  • Participate in annual budget process.
  • Attend weekly management meetings. Attend Council and Committee meetings as directed by the General Manager.
  • Ensure on the job training for staff including requiring them to participate in our HR and Customer service training programs.
  • Ensure development of weekly schedules for store that cover all store needs within labor budget.
  • On call for scheduling, security and facilities emergencies.
  • Maintain a working knowledge of the differences between cooperatives and other businesses.
  • Ensure integrity of GreenStar's Mission Statement.

FINANCIAL RESPONSIBILITIES

  • Achieve budgeted sales and margins for sub departments.
  • Achieve budgeted Sales Per Labor Hours/ Labor as % of sales targets.
  • Keep supplies and equipment purchases within budget.
  • If budgets are not achieved, the Collegetown Store Manager must make appropriate corrective action to meet these budgets.
  • Ensure invoices are coded and submitted a timely manner, following protocol.

PURCHASING

  • Ensure staff negotiates with suppliers for favorable prices, terms, quality, and delivery.
  • Evaluate suppliers and investigate new sources of supply along with department buyers.
  • Ensure orders are received in accordance with established procedures.
  • Ensure buyers maintain appropriate stock levels and accuracy.
  • Trains and operates our POS system, works with Information Technology Manager to maintain proper cost and pricing of items to ensure margin performance.

MERCHANDISING

  • Ensure shelves are fully stocked and rotated to ensure products are fresh and in date.
  • Ensure displays and shelves are clean and well organized.
  • Collegetown Manager is aware of product trends and fulfills customer requests within reason.
  • Ensure that all products are accurately labeled for description and price including accurate sales signage.
  • Participates fully in all relevant promotional vehicles (BASICS program, Coop Deals, In Store sales, Member Sales etc.).
  • Ensures products meet product guideline requirements.
  • Perform periodic product maintenance reviews, tracking slow moving items and making changes to product lines accordingly.
  • Conduct periodic comparisons with competitors.
  • Schedule, plan and facilitate any large or small resets in the store as they relate to product placement, shelving and equipment.

CUSTOMER SERVICE

  • Provide ongoing training for staff regarding front-end systems, customer service, storewide systems and GreenStar product lines.
  • Train staff in security procedures.
  • Maintain list of telephone numbers needed to handle equipment and physical plant emergencies, in coordination with the General Manager and Information Technology Director.
  • Assist accounting dept in collecting on bad checks as needed
  • Ensure accuracy and security of all cash
  • Ensure friendly customer service at all times.
  • Assist customers with product questions in a prompt, friendly, courteous manner, referring them to other staff when necessary.
  • Offer suggestions for purchases and ways to prepare products.
  • Help customers place special orders.

DEPARTMENT MAINTENANCE

  • Coordinate storage of items on and off store site.
  • Ensure that Collegetown's retail and storage areas are clean, orderly condition, meeting health department standards.
  • Prepare for and ensure accuracy of inventory counts.
  • Ensure maintenance of all store equipment. Ensure, along with Facilities Dept., that equipment is kept in clean/working order. Advise General Manager of foreseeable equipment problems or needs.
  • Communicate with Building maintenance and or management about any building related facility or security related issues.

SAFETY RESPONSIBILITIES

  • Follow GreenStar safety rules.
  • Assist other employees in safety needs.
  • Correct unsafe equipment and conditions, or report to Operations Manager.
  • Assist with safety training needs.
  • Participate in safety training programs, assist with accident investigation.
  • Perform other tasks as assigned to ensure a safe and healthy work environment.

STAFF RELATIONS

  • Maintain good working relationships with other staff.
  • Follow personnel policies and procedures as set out in the Employee Handbook and by the Management Team.
  • Ensure that communications with other staff are clear, direct and respectful.
  • Treat staff and managers with consistency and fairness, in a style appropriate to a cooperative work environment.

SUPERVISORY

  • Hire qualified applicants following established policy/procedures.
  • Ability to fill in for all staffing positions and perform daily tasks related to those positions.
  • Document and update procedures, systems and checklists for all supervised positions. Keeping current procedure manuals for all positions.
  • Take disciplinary action as needed, following existing policy/procedures.
  • Provide ongoing supervision to DeWitt Staff - including conducting periodic evaluations, offering suggestions for growth and development and assistance in attaining established goals.
  • Ensure compliance of all retail department personnel with established policies, procedures and guidelines.
  • Model supportive and participatory leadership qualities, promoting team building and motivating staff to achieve department goals.
  • Hold regular department meetings.
  • Conduct timely performance evaluations.
Requirements:

QUALIFICATIONS

  • Experience in a comparable management-level position.
  • Extensive supervisory experience: hiring, training, evaluating, disciplinary action, goal setting.
  • Ability to read and interpret department financial reports.
  • Highly organized, demonstrated consistent follow through on commitments.
  • Excellent interpersonal and communication skills - both verbal and written.
  • Organized -- Demonstrated ability to handle multiple demands.
  • Ability to lift up to 50lbs.
  • Familiarity with issues of diversity, discrimination, harassment and participation in the workplace.
  • Computer skills: current word-processing, spreadsheet, database, POS a plus
  • Knowledge of current trends in the natural foods industry.

Compensation details: 58500-68500 Yearly Salary

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Job Tags

Flexible hours,

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