Customer Service Advocate Job at Bamboo Insurance, Midvale, UT

WmtJMFdGa3N2ekY4Vlp4V2xJRlhMRDkvSmc9PQ==
  • Bamboo Insurance
  • Midvale, UT

Job Description

**This is a hybrid position. Applicants must be able to commute and work in our Midvale, UT office at least two days per week. Applicants who do not live within driving distance of Midvale, UT will not be considered.**

Job Summary

Customer Advocates are responsible for assisting business partners and policy holders by phone, chat and email with policy questions and changes. In addition, you will be working with new business applications and renewal policies in our state-of-the-art policy system to confirm risk eligibility and direct underwriting activities, as needed. You will be a critical part in taking Bamboo and its image to the next level in this position.

Duties/Responsibilities

  • Provide customer service to business partners and policy holders
  • Represent Bamboo Insurance to all clients by ensuring top-notch customer experience
  • Navigate new business applications and renewals on policy system
  • Collaborate with team members to assist in complex customer requests, as needed.
  • Perform other related duties as assigned

Required Skills/Abilities

  • Ability to apply business rules to make sound decisions on potential property risks
  • Strong verbal and written communication skills
  • Proven success in a fast-paced / multi-task work environment
  • Excellent time management skills
  • Proactive problem-solving skills
  • Proven ability to work in a team environment
  • Professional and friendly demeanor

Required Education And Experience

  • Prior Customer Service experience in a call center environment

Preferred Requirements

  • Property and Casualty License

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer

Pay Rate: $20- $22/hour

Bamboo is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Job Tags

Local area, 2 days per week,

Similar Jobs

Sysco

Router - Sysco Sacramento (R88537) Job at Sysco

US0031 Sysco Sacramento, Inc. Zip Code: 95668 Minimum Level of Education: High School or Equivalent Employment Type: Full Time Travel Percentage: JOB SUMMARY Facilitate the efficient and timely delivery of customer orders through the use of Roadnet... 

A&T Engineering

Structural Engineer - Building Design Job at A&T Engineering

 ...We are currently seeking structural engineers at multiple levels to join our team. As a structural engineer, you will work with other team members in our...  ...Must be eligible to work in the United States Entry Level Candidates: ~ Bachelors degree in Civil or Structural... 

Domino's Corporate

Crew Member - 705 S State Road 7 Job at Domino's Corporate

 ...Job Description Crew Member performs customer service duties and pizza maker duties. They are responsible for providing quality customer service and making our delicious food with pride. What we offer: Benefits Dominos offers excellent benefits to team... 

National Testing Network

Police Officer Job at National Testing Network

 ...application through the link provided (where more information and links are included), to be considered for this position.*** Position: Police Officer The City of St. Marys, Ohio, is currently looking to fill a vacancy for a Police Officer. NTN testing must be completed... 

Savencia Cheese USA

Environmental Health and Safety Intern Job at Savencia Cheese USA

 ...work environment. The position involves overseeing employee health and safety across our nationwide plants, which includes managing...  ...Additionally, this role supports EHS Managers in implementing plant environmental programs, systems, policies, training, and ensuring...