Hotel Front Desk Receptionist Job at Home2 Suites by Hilton Georgetown, Georgetown, KY

WVVZelcxa3VzRHg3WFpkU2xvUlhLVGw5S1E9PQ==
  • Home2 Suites by Hilton Georgetown
  • Georgetown, KY

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Handle customer complaints as necessary
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Qualifications:
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • Well-versed in taking telephone calls and handling stressful situations
About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Cade Estate Winery Cade Estate Winery

Wine Educator - Cade Estate Winery Job at Cade Estate Winery Cade Estate Winery

 ...Job Description: About us: The PlumpJack Collection of Wineries was formed in 2020 as the overarching brand for PlumpJacks collection of Napa Valley Wineries. Each of our four wineries span the Napa Valley. Odette Estate located in the revered Stags Leap District... 

Adventist Health

Manager, Patient Acess Job at Adventist Health

 ...space designed to promote well-being and inspire your best work. Job Summary: Maintains responsibility for the supervision/management of hospital Patient Access staff/services. Works with Patient Access points and hospital management to define goals and... 

Ascend Learning, Inc.

Customer Service Representative Job at Ascend Learning, Inc.

** Customer Service Representative****Job Category****:** Customer Service **Requisition Number****:** CUSTO003583 Showing 1 location **Job Details****Description** With fast paced growth, National Academy of Sports Medicine (NASM) is adding new talented professionals... 

DCS Corp

Network and Computer Systems Administrator, Journeyman Job at DCS Corp

This contract supports the 53rd Wing and 96th Test Wing, both headquartered at Eglin AFB, FL. The 53rd WTSS team partners with military and civilian personnel to provide IT technical support for the 53 WG and 96 TW missions. The 53rd WTSS IT support covers full lifecycle...

Nonotuck Resource Associates, Inc.

Direct Support Professional - 15 Hours Per Week (Middleboro, MA) Job at Nonotuck Resource Associates, Inc.

 ...Direct Support Professional (15 hours per week) Middleboro, MA ABOUT US Nonotuck Resources Associates () is a community-based agency providing residential services to people with disabilities since 1972. We believe in the visionof life sharing and its transformative...