Job Description

The ideal candidate will play a critical role in ensuring the smooth

operation of our practice. The candidate will be responsible for

managing office staff, overseeing billing operations, ensuring excellent

customer interaction and care, managing provider schedules, and working

on strategies to increase revenue. This position requires strong

organizational and leadership skills, with a focus on efficiency, customer

satisfaction, and business growth.

Key Responsibilities:

• Employee Management: Supervise and lead office staff, including

scheduling, performance evaluations, and professional development.

• Billing & Financial Oversight: Oversee billing processes, insurance

claims, and collections to ensure timely payments and financial efficiency.

• Customer Interaction & Care: Maintain a high level of patient

satisfaction by ensuring the office provides excellent customer service

and addressing patient concerns in a timely manner.

• Provider Schedule Management: Coordinate and manage provider

schedules to optimize patient care and clinic productivity.

• Revenue Growth: Implement strategies to increase practice revenue,

including identifying opportunities for service improvement and

operational efficiency.

• General Office Operations: Ensure the office is organized, ordering supplies, coordinating contractors.

Qualifications

• Proven experience as an Office Manager, preferably in a medical or

healthcare setting.

• Strong leadership and team management skills.

• Knowledge of billing, insurance processes, and revenue cycle

management.

• Excellent organizational, multitasking, and problem-solving abilities.

• Strong communication skills, with a focus on customer service and

patient care.

• Experience with healthcare management software and scheduling systems is a plus.

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