Reception/Patient Care Coordinator Job at Winchester Optical, Inc., Winchester, MA

WmtrL1dsTXNzRGQ2VlpGVG40UlRKREY2TEE9PQ==
  • Winchester Optical, Inc.
  • Winchester, MA

Job Description

We are always willing to interview the right candidate for a reception/patient care coordinator; this person has strong customer service skills, as well as being positive and friendly, and has a strong work ethic. There are multiple components of the job to keep you on your toes including working with our patient base face to face as well as via text and email. We are a relatively low volume but high customer service environment that strives for an excellent patient experience above all else. If you are excited about created an amazing customer and patient experience this may be the job for you!

​​​​​​​Previous medical or optometric office experience is a plus, but not required.

What You’ll Be Working On

  • Greet customers and patients when they arrive

  • Check-in and check-out patients and customers

  • Communicate with patients via phone, text and email

  • Answer the phone in the office

  • Schedule appointments for eye exams, contact lenses and eyeglasses

  • Review and look up medical insurance eligibility for patients

  • Review and look up out of network vision benefits for clients

  • Comply with all company policies and procedures including HIPAA

  • Review and prepare patient’s billing information

  • Clean, stock, and maintain supplies in the office


Qualifications

  • Excellent communication and relationships with clients, deliver top-notch service

  • Strong attention to detail, ability to multitask, and have strong organization skills

  • High comfort level with computers, electronic health records, and digital communication

  • Demonstrated compassion for patients

  • Ability to collaborate and work within a team environment

  • Promote and foster a positive work environment

  • Optometry or medical office experience not required, but a plus

Job Tags

Similar Jobs

Lighthouse CH

Part Time ABA Behavior Technician Position - Staten Island Job at Lighthouse CH

About the Lighthouse Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these children and their families by implementing evidence...

Adventure Awaits

WFH-Social Media Specialist Job at Adventure Awaits

 ...effectively while delivering exceptional event experiences for our clients. We give you the...  ...and product launches to weddings and social gatherings. You'll have the...  ...client satisfaction Utilize social media to maintain and market to client base No sales quotas... 

SCOPOS Hospitality Group

Sr. Commercial Interior Designer Job at SCOPOS Hospitality Group

Portfolio Required (include examples of hand drawings) NCIDQ, ASID or IIDA preferred Commercial Design experience Required (non-residential) Hospitality or Food Service experience preferred Able to work in Ephrata PA In the role of Interior Designer, you...

CBIZ

Marketing Specialist Job at CBIZ

 ...with a passion for process improvement and technology, they want you on their team!&##128640; Join Our Dynamic Team as a Senior Marketing Specialist! &##128640; Are you ready to take your marketing career to the next level? Were on the lookout for a passionate and... 

Western Construction Group

Assistant Construction Project Manager Job at Western Construction Group

 ...branch has an opportunity available for an Assistant Project Manager. As a member of the branch operations team, you will be responsible...  ...High school diploma or equivalent ~ Bachelors degree in construction management or related field is a plus. ~2+ years...