Job Description

Key Responsibilities:

• Answer phone calls, handle customer service, client needs, vendor requests, etc.
• Prepare for client meetings
• Anticipate advisor needs and handle them proactively
• Update and use systems efficiently to handle tasks, scheduling, follow-up, new contact, etc.
• Oversees trading for the office:
• Review account confirmation statements.
• Sends trading-related correspondence to clients.
• Communicates with clients in person, in writing, and over the telephone. Meets with clients to complete paperwork and attends periodic client update meetings.
• Manages new business functions:
• Meets with clients and starts processing new client forms.
• Follows up with clients to ensure all paperwork is processed.

Requirements:

• Some knowledge of financial markets products and regulations – mainly in the US and Brazil.
• Some knowledge of the account opening process in a US Broker-Dealer.
• Understanding of the investment preferences of Brazilian investors.
• Knowledge of the securities industry’s rules and regulations
• Knowledge of structuring, opening, and maintaining offshore investment vehicles to suit Latam - client’s needs.
• Knowledge of Excel, PowerPoint, and VBA for optimization of internal processes.
• Knowledge of using the Pershing Netx360 system in order to communicate, maintain, and develop new clients.
• Should possess or be willing to take and successfully pass the series 7 and series 66 examinations within days of hire.

Skills & Experience:

• Bachelor’s degree in economics, Business Administration, or engineering.
• Two or more years of experience in the financial industry.
• High qualitative and analytical skills.
• Superior interpersonal skills to work with clients, RRs, counterparties, and back office locally and • abroad to resolve outstanding issues.
• Strong prioritization and organizational skills.
• Strong Communication skills.
• Fluent Portuguese and English required
• Excellent knowledge of the securities industry’s rules and regulations

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