Job Description

Senior UX Researcher

Location: Hybrid (Philadelphia, PA)

Direct client

Responsibilities:

• Collaborate with design and product leadership to develop comprehensive research strategies.
• Work closely with the ResearchOps team to proactively plan and organize participant recruitment.
• Choose appropriate research methods that align with project goals and scope.
• Guide and mentor designers in applying research techniques to their work.

Lead & Conduct Research:

• Drive evidence-based research strategies, ensuring the UX Research function is represented in cross-functional teams.
• Partner closely with UX Design teams to align research insights with product development.
• Lead user-centered research efforts, consistently driving product improvements and innovations based on actionable insights.
• Set a rapid, engaged pace for research iterations every sprint cycle.
• Use research data to identify and challenge assumptions and mitigate risks.

Focus on Customer Needs:

• Gather and synthesize deep insights into customer use cases and needs, specifically related to search enhancements at the point of care.
• Collaborate with partner teams to evaluate competitors and market needs in greater detail.
• Provide valuable input to product and design teams, grounding product strategies in user needs.

Required Skills & Qualifications:

• Extensive experience with a variety of research methods, including knowing when and how to apply each approach.
• Proven ability to lead large-scale, complex research initiatives in linguistically diverse contexts.
• Demonstrated success in collaborating effectively with cross-disciplinary teams.
• Experience working with senior executives and influencing business strategies.
• A strong portfolio showcasing your impact through polished case studies.
• Expertise in delivering research findings quickly, with concise analysis for actionable insights.
• A passion for engaging with users, understanding their behaviors, and identifying opportunities for improvement.
• Ability to understand complex systems, see the big picture, and think strategically, while also applying practical solutions.
• A learner's mindset—eager to listen, adapt, and grow through collaboration.

Top 3 Required Skills:

• End-to-End Research Leadership: Ability to lead research studies from start to finish within an agile team environment.
• Discovery-Oriented Research Methods: Strong understanding of research techniques such as contextual inquiry, secondary research, and jobs-to-be-done.
• Rapid Synthesis of Data: Ability to synthesize research data quickly, with knowledge of quantitative methods as a plus.

Vishnu Singh

Email : vishnu@datumtg.com

Phone : 470 451 0404

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