** Server/Waiter/Waitress**
Location * Summary
* Description
* Skills
Summary **Server/Waiter/Waitress** Salary To Be discussed
Plus Tips Schedule Part Time, Full Time Experience Minimum 2 years of experience Location Category Fine Dining Cuisine Latin American **Server/Waiter/Waitress**
Description CHICA at The Venetian Las Vegas, opened in 2017 and delivers the robust and vibrant flavors of Latin cuisine combined with a dynamic wine and mixology program to The Venetian Las Vegas.
The restaurants menu was crafted by featured chef Lorena Garcia and draws inspiration from classic renditions of Latin dishes, giving guests the opportunity to explore the flavors of Latin American cuisine as one culture, with influences from Venezuela, Peru, Brazil, Mexico and Argentina, among many more.
CHICA is open daily for breakfast, lunch, dinner and weekend brunch.
REPORTS TO: Restaurant Manager
KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff
Job Description:
The server takes all orders and is responsible for creating the stations rhythm and for knowing the status of all tables at all times. It is the responsibility of the server to provide accurate and constant communication of each tables status to a manager when prompted. The servers main purpose is to provide the guest with an enjoyable and memorable dining experience. This is done by delivering exceptional service, following the 4 Principles of Service and serving amazing dishes.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent verbal and written communication skills
Excellent critical thinking and decision-making skills
Must be able to maintain tact and cool under pressure
Able to work flexible hours necessary including off hours, weekends and holidays
Ability to have a highly motivated and energetic personality
Ability to take initiative and exhibit flexibility
Excellent guest service skills
Have interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Able to effectively communicate in English, in both written and oral forms
Responsibilities:
Immediately welcomes all guests upon seating
Makes an extraordinary effort to always assist the host with seating guests
Looks at guest in the eye, listens attentively and observes guests cues to understand guests needs make sure to get it right
every time, all the time
Anticipates special needs and acknowledges special requests
Establishes the pace of the meal in accordance to each table individual needs
Goes above and beyond to accommodate guests special requests
Owns every request or complaint received from guest and makes sure it is resolve to the guests satisfaction and The Companys
highest standards
Always informs a manager of any potential dissatisfaction before it happens
Possesses complete food & beverage knowledge and is responsible for keeping up to date with all product and procedural
changes in order to accommodate all special requests
Obtains all food and beverage orders and is responsible for their timely delivery
Fully engages and guides the guests through the ordering process ensuring each guest is made to feel as if they are the only
person in the restaurant
Confidently and enthusiastically clarifies and confirms all special orders with guest
Inputs all individual orders in to the POS in accordance to guest position numbers and never auctions food upon delivery
Is constantly aware of food in expo station and continuously assists with food delivery
Properly serves all dishes with clear and concise verbiage and places each dish properly in front of the guests
Describes food and beverage enthusiastically and confidently
Checks back with guests upon delivery of all food items to ensure the guest is thrilled
Relies on body language, facial expressions, eye contact and non-verbal cues rather than verbal interruptions to determine the
level of guest satisfaction
Continuously performs table maintenance in the most unobtrusive manner and does so silently
Graciously says goodbye to all guests and extends an invitation to return soon
Never leaves assigned section unattended
Maintains an impeccably clean and tidy section
Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to heat from the stoves and burners
The noise level in the work environment is usually loud
While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or
controls; reach with hands and arms; talk or hear; and taste or smell
The employee frequently is required to walk
Preferred:
At least 2 years of experience as a Food Server in a high volume, upscale dining environment
High school diploma or equivalent
Alcohol, beer and wine service certifications including but not limited to Court of Master Sommeliers, Certified Beer Server, Bar
Smarts, WSET, etc
Translate Experience Minimum 2 years of experience Location Skills TIPS Awareness Basic Knowledge of Wines Basic Beers/Spirits Knowledge Fine Dining Experience POS Systems Money Handling Fast-Paced Experience TIPS Certification Knowledge of Wine Pairings Knowledge of Beer Pairings By applying you confirm you have these skills. Experience **Minimum 2 years of experience** Your profile is almost ready, stand out by polishing and completing your profile %
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