Job Description

Job Description

About Us : Sunsational Swim School is the nation's largest on-demand provider of private swim instruction at home and community pools. We were founded in 2009 and are a rapidly growing family-owned company serving 40 metro areas with over 2000 Sunsational swim instructors nationwide. We make learning to swim convenient, effective and fun by providing experienced instructors to travel to our clients' pools. Over the last 10 years, our online service has matched thousands of clients and instructors across the country

Life at Sunsational Headquarters: 

Staffing Coordinator:

• Staffing Coordinators focus on recruiting, engaging, staffing, and supporting our swim instructors - a growing and diverse group of independent contractors. It's like a puzzle every day to recruit and find an instructor to fit each client's unique requests.
• A key part of the job is also communicating policies to new hires and strengthening relationships with long-time contractors. By helping instructors succeed, our clients stay happy and students learn vital water safety skills.

Your responsibilities:

• Review applicants, interview and hire selected applicants
• Engage, manage new hires and long-time contractors' accounts to track performance
• Act as a resource for applicants and contractors
• Conduct phone interviews with applicants across the country
• Make hiring decisions with our clients' best interest in mind
• Review and respond to instructor requests
• Find the right swim instructor for new clients
• Manage instructor accounts to track performance
• Communicate efficiently with instructors through all platforms
• Conduct online onboarding sessions with selected new hires
• Work efficiently with all of the departments to address and solve problems
• Work proficiently in a fast-paced environment and under pressure
• Expertly predict, avert issues, & come up with a creative solution in a timely manner
• Keep current with changes, issues, and concerns
• Assist contractor with any changes in their current contract

Our Expectations: 

• Comfortable and confident talking on the phone
• A positive mentality and friendly team attitude
• Strive to achieve individual and team goals
• Dependable and reliable
• Analytical thinker who focuses on results
• Strong verbal and written communicator
• Able to learn new software programs quickly/tech-savvy
• Honest and ethical with good judgment
• College degree preferred

Grow our culture and grow with us!

• We believe in the power of saving lives through water safety
• You have the unique opportunity to learn and make an immediate impact in a growing company
• We love people who are hungry and eager to learn in the education and online business world
• We check our egos at the door and keep an open mind to the exchange of feedback to enrich ourselves through constructive criticism and hard work
• A casual, collaborative, positive, and fast-paced team environment
• Motivating Monday meetings with incentives 
• A modern office in the middle of Bankers Hill, just one block from Balboa Park

Position Info:

• Seasonal, full-time position until September 2023 (40/hours per week)
• Requires flexible schedule, including some weekends
• Pay: $16.00 to $19.00 /hour

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