Job Description

Workplace Services Coordinator - Front Desk

Location: Chicago, IL (333 West Wolf Point Plaza, 60654)

Schedule: Full-Time, Onsite (Monday–Friday, 8 hours/day, occasional overtime after 5 PM)

Duration: Contract (02/01/2025 – 05/01/2025, with possible extension)

Start Date: ASAP

Are you an outgoing, professional individual who thrives in a customer-facing role? Do you excel in creating warm, welcoming experiences while maintaining the efficiency of a dynamic office environment? If so, we’re looking for you!

As the Workplace Services Coordinator - Front Desk , you’ll play a pivotal role in creating a positive first impression for employees, guests, and clients. You’ll be the heart of our front desk operations, providing exceptional service and support while ensuring smooth daily office functions.

Key Responsibilities:

• Serve as the face of the office, greeting and directing guests with professionalism and warmth.
• Manage visitor check-ins, assign temporary and guest badges, and maintain the visitor log system.
• Assist internal teams with Workplace Services needs, responding promptly via email and Slack.
• Pre-register guests for meetings, events, and interviews, ensuring seamless experiences.
• Conduct daily checks of temporary access cards, track assignments, and coordinate with the security team for lost/damaged cards.
• Communicate maintenance needs to building management and follow up on resolutions.
• Provide reminders and updates through Slack and assist with general office upkeep.

What We’re Looking For:

• Outstanding interpersonal and communication skills – bubbly, outgoing, and dependable.
• Professional experience in a customer-facing role, ideally in luxury hospitality.
• Proficiency with Google Calendar, Gmail, Slack, and MacBook usage.
• Strong verbal and written communication skills with attention to detail.
• Dependable and organized with the ability to follow instructions.

Why Join Us?

You’ll be part of a small, dynamic team (two members at the welcome desk) where your contributions will directly impact the daily office environment. This is an excellent opportunity to develop your professional skills while working in a vibrant, fast-paced setting.

Additional Details:

• Interviews: 1 round – streamlined to ensure quick hiring decisions.
• Contract Only: This is a contract role and not a permanent position.

If you’re ready to bring your energy and professionalism to a team that values excellence in customer service, we’d love to hear from you. Apply today!

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